CD44 terms of service Bangladesh

These CD44 terms of service Bangladesh govern your access to and use of our website, mobile platform, betting features, casino services, payment tools, and related support channels. By visiting, registering, depositing, wagering, or withdrawing, you enter a legally binding agreement with us and confirm that you have read, understood, and accepted these rules in full. These terms work together with our Privacy Policy, applicable bonus terms, and any game specific conditions shown on the platform. If you do not agree, you must stop using the service immediately. We may update these terms at any time, and your continued use means you accept the revised version.

1. Acceptance of Terms

By accessing our online casino, sportsbook, app, or any related service, you agree that these terms apply to every session, transaction, and communication with us. This agreement covers desktop use, mobile browser use, app access, customer support contact, and all wallet activity conducted in BDT or approved equivalents. We reserve the right to amend, suspend, replace, or expand any part of these rules where operational, legal, security, AML, or player safety reasons require it. Material changes may be posted on the platform or sent by email where appropriate. Continued use after publication of changes constitutes your acceptance of the updated terms and conditions.

2. Eligibility Rules

You may use the service only if you are at least 18 years old, have full legal capacity to enter binding agreements, and are not otherwise prohibited from gambling under laws applicable to you. Underage gambling is strictly forbidden, and we may request proof of age at any stage before or after registration, deposit, play, or withdrawal. Our services are intended for users located in Bangladesh, and you are solely responsible for ensuring your use is lawful in your place of residence or access. If you are subject to a self-exclusion, cool-off period, or other gambling restriction, you must not register, log in, or attempt to reopen an account during that period.

3. Registration and Security

When creating an account, you must provide accurate, current, and complete information, including your real name, date of birth, and a valid bKash or Nagad phone number where required for payments or verification. Only one account is permitted per person, household, device, payment method, and IP environment unless we expressly approve otherwise in writing. Multi-accounting is prohibited and may result in account closure, voided bonuses, confiscated balances, and blocked future access. You are solely responsible for maintaining the confidentiality of your phone, password, PIN, one-time codes, and any other credentials. All actions taken through your account are treated as authorized by you unless we determine otherwise after investigation.

4. KYC and Verification

We may conduct identity, age, source of funds, payment ownership, and fraud prevention checks at any time. To satisfy KYC requirements, you may need to provide a government issued photo ID such as a Bangladesh NID card or passport, proof of address, selfie verification, transaction records, and proof that your payment method belongs to you. We may also request additional documents where AML controls, unusual betting patterns, chargeback risk, or account security concerns justify enhanced due diligence. Until verification is completed to our satisfaction, we may limit account functions, delay withdrawals, reverse promotions, or suspend access. Submission of false, altered, or misleading documents is treated as a serious breach of this agreement.

5. Deposit Terms

Our deposit terms apply to all wallet funding methods offered on the platform, including bKash, Nagad, Rocket, and USDT or Tether where available. The minimum deposit is ৳100 or the equivalent value in approved digital currency at the time of transfer. Deposits are usually credited instantly, but delays may occur because of payment provider processing, blockchain confirmation, security review, or technical interruption. We do not charge a deposit fee from our side, although your mobile banking provider, wallet operator, or blockchain network may apply its own charges. Third party deposits are not accepted, and any payment sent from an account, wallet, or phone number not registered to you may be rejected, returned, or held pending verification.

6. Withdrawal Terms

Withdrawal requests from verified users are typically processed within 5 to 15 minutes, but this timing is not guaranteed and may vary due to queue volume, KYC review, payment channel availability, risk screening, or compliance checks. Wherever possible, withdrawals must be returned through the same payment method used for deposit, subject to operational limits and legal obligations. Minimum and maximum withdrawal thresholds may apply and will be displayed in the cashier or communicated by support. We reserve the right to request identity documents, proof of payment ownership, or source of funds evidence before approving a payout. We may delay, reverse, or refuse suspicious withdrawals where fraud, AML risk, bonus abuse, or account irregularity is identified.

7. Bonus Terms

All promotions are subject to separate bonus terms in addition to this agreement. If you claim a bonus, free spin offer, cashback reward, or similar incentive, you must satisfy the stated wagering requirements before any associated bonus value or winnings become withdrawable. The applicable multiplier may vary by promotion, such as 10x, 20x, or 30x, and the exact requirement shown in the offer controls. Bonuses may expire if not used within the stated period, and unused bonus balances or related winnings may be forfeited after expiry. Only one bonus may be permitted per person, household, IP address, device, or payment method, and maximum bet limits during active bonus play must be observed at all times.

Not all games contribute equally toward wagering requirements, and some titles or categories may contribute at a reduced percentage or be excluded entirely. It is your responsibility to review the relevant offer details in Bonuses before participating. We may void bonuses, cancel winnings, adjust balances, or close accounts where we detect hedging, low risk bonus exploitation, coordinated play, irregular betting patterns, abuse of technical delays, or any strategy designed to obtain an unfair advantage. We may also modify, suspend, replace, or cancel promotions at our discretion where commercial, legal, technical, or security reasons require it. Promotional offers are intended for genuine recreational play and not for risk free value extraction.

8. Responsible Gambling

We support responsible gambling and require all users to treat betting as entertainment rather than a source of income. If you feel your play is becoming difficult to control, you should seek help early and consider using available account restrictions. Deposit limits can be arranged on a daily, weekly, or monthly basis through our support team, and self-exclusion requests may be made through Telegram support for temporary or permanent restriction. Cool-off options may include 24 hours, 7 days, or 30 days, and reality check reminders may be used to show session duration. For additional guidance, please review Responsible Gambling. Parents and guardians should also consider device controls and filtering tools to reduce minor access.

9. Prohibited Activities

The following conduct is strictly prohibited and may lead to immediate suspension or termination, forfeiture of funds, voided bets, and possible legal action: fraud, identity theft, use of stolen payment credentials, chargebacks, false registration data, multi-accounting, collusion, money laundering, software manipulation, bot use, script use, exploitation of system errors, unauthorized access attempts, and abusive conduct toward staff or other users. We operate AML and fraud monitoring measures and may report suspicious activity to competent authorities where required. Any attempt to manipulate game outcomes, bonus systems, payment flows, or internal controls is a material breach of these casino terms Bangladesh and may result in permanent account closure without prior notice.

10. Intellectual Property

All platform content, software, branding, graphics, interfaces, text, databases, layouts, audio, video, and operational systems are owned by us or licensed to us and are protected by applicable intellectual property laws. You receive a limited, revocable, non transferable right to use the service for personal, non commercial entertainment only. You must not copy, scrape, reproduce, republish, modify, distribute, reverse engineer, frame, or commercially exploit any part of the platform without our prior written consent. Third party game providers, including JILI, PG Soft, Pragmatic Play, Spribe, and Evolution Gaming, retain all rights in their own software, trademarks, and content, and your use of their games remains subject to these terms and any provider specific rules shown in the interface.

11. Liability Limits

The service is provided on an as is and as available basis. We do not guarantee uninterrupted access, error free operation, continuous availability, or that every transaction, game round, or communication will be free from delay, omission, or technical fault. To the maximum extent permitted by applicable law, we are not liable for indirect, incidental, consequential, special, exemplary, or punitive damages, including loss of profits, loss of opportunity, loss of data, or reputational harm arising from your use of the platform. You accept full responsibility for your gambling decisions and losses. Our total aggregate liability to you for any claim arising from the service is limited to the total amount you deposited during the 90 days before the event giving rise to the claim.

12. Termination of Accounts

You may request account closure at any time by contacting support through Contact, and any remaining balance may be withdrawn subject to verification, security review, and applicable withdrawal rules. We may suspend, restrict, or terminate your account immediately where we believe you breached these terms, failed KYC, engaged in fraud, created multiple accounts, attempted prohibited transactions, or presented regulatory, AML, or security risk. We may also close inactive accounts after 12 or more months without login or transaction activity, subject to any balance handling procedure then in force. Termination does not remove your liability for prior obligations, disputed transactions, chargebacks, investigations, or losses caused by breach of contract.

13. Disputes and Changes

These CD44 terms and conditions Bangladesh and this CD44 user agreement Bangladesh are governed by the rules stated in this contract and any mandatory legal requirements that apply to the service relationship. If a dispute arises, you agree to first contact us and attempt an informal resolution in good faith. If the matter is not resolved, it may proceed to mediation and then to binding arbitration conducted in English on an individual basis only, not as part of any class or representative action. We may change these terms at any time, and updated versions become effective immediately upon posting unless stated otherwise. For assistance, our support team is available 24 hours a day in Bengali and English with a target response time of 24 hours.